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Terms and Conditions

Terms & Conditions

Last updated: March 2026

Welcome to

VELORA

. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

General Terms

  • You confirm that you are at least

    18 years old

    or have parental consent
  • We reserve the right to modify these terms at any time
  • Continued use after changes constitutes acceptance

Account Registration

  • Provide

    accurate and complete

    information
  • You are responsible for

    account confidentiality

  • Liable for all activities under your account
  • VELORA may

    suspend or terminate

    violating accounts

Products & Pricing

  • All products subject to

    availability

  • Gold prices based on

    live market rates

    — may fluctuate
  • Prices include applicable taxes unless stated otherwise
  • We reserve the right to correct pricing errors
  • Product images are for

    illustration

    — actual products may vary slightly

Note:

Gold rates are updated in real-time. The price at the time of order confirmation is final for that transaction.

Orders & Payment

  • Placing an order is an

    offer to purchase

    — we may accept or decline
  • Payment must be completed at time of purchase
  • Accepted methods: Credit/Debit Cards, UPI, Net Banking, Wallets, COD (where available)
  • All transactions via

    secure encrypted gateways

Shipping & Delivery

  • Insured delivery

    across India
  • Estimated delivery:

    5-10 business days

  • Not responsible for courier delays or force majeure events

  • Signature required

    for high-value orders

Intellectual Property

All content — text, images, logos, designs, graphics — is the

intellectual property

of VELORA. Unauthorized reproduction or distribution is

strictly prohibited

.

User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to our systems
  • Post false reviews or misleading information
  • Use automated bots or scripts

Limitation of Liability

VELORA shall not be liable for any indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid for the specific product in question.

Governing Law

These terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.

Questions About Our Terms?

Email:

support@velora.com

Phone:

+1 (307) 236-8575